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Can I exchange the product?

Comments

2 comments

  • Crystal Pons

    I submitted a video of the product part that need to be exchanged. Can y'all please send me the replacement part.     

    0
  • Cory E

    36” fireplace insert is not functioning correctly. It runs for a short time and then shuts itself completely off. 
    It does this in heat or just lighted modes. Please send me a replacement insert and a return slip to send the defective one.

    0

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